Anonymous
These are my thoughts given on my experience at specsavers. My first eye test revealed that both my eyes can wonder in opposite directions which is fact, however the Optician advised me to wear my new prescribed glasses all the time so I did that, after a few months I had been noticing changes with the strength of my eyes and concentrating was harder as my eyes could move around more. After a recent visit I had a test and my eyes have had a slight change so I have been given new lenses, The Optician then questioned how many times a day I would of usually worn the previous glasses, I told her all the time as that was advised to me and she was hesitant that I should not of been wearing them for normal day to day, just for when necessary eg: driving & reading. So with that I have been uncomfortable and it has also damaged my eyes over this time period. I was given false information and now I am considering eye surgery to fix the wondering. The Corona virus PPE was there and I felt safe but no extra lengths were seen example wiping surfaces? This experience has put me off going to Spec-savers unless I really need to. As something that was a small problem has now turned bigger and worsened my confidence. So I rate 2 stars for the PPE and new lenses. This was Hinckley branch
3 years ago
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