Went to have my 6 month old glasses repaired today, and was told by an extremely surly assistant, that I had damaged my glasses myself and therefore had to pay £40 to have them mended, that I had forced them, so it was self damage, why would I do that? The arm fell off when I took them of after reading, I wasn’t asking for new glasses, just to be fixed, I’m a 66yr old lady, who has used spec savers for years….NEVER AGAIN……so rude, and just didn’t care, NEVER will I go back disgusted and shocked
3 years ago
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