I have yet to have one thing go correct my mother who has dementia needed a home visit I had to call 3 times to get that visit booked in. Then when they did come left precription with staff with informing me. It then took six weeks to get guy to come in to measure her for glasses then it got cancelled and a further 4 week delay. He said he would get name on glasses leg as she kept losing them. He turned up but did not fit to her face and no name on legs as promised I called to complain they said would get her two pairs that was eight weeks ago
3 years ago
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