Bought 3 pairs of glasses, came back 10 days later to find they hadn't been sent off. Came back again, 2nd pair was the wrong frame. Staff assistant gave out to me, saying it wasn't her fault and she would only return them "out of goodwill". Charged me for the more expensive range. Two weeks later, still no third pair, still waiting for the 2nd pair. Chaotic. Most irritating thing about Specsavers is the hard sell for unnecessary extras - anti glare, tint etc. Won't be going back next time.
3 years ago
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