Edinburgh Shandwick Pl branch. Not customer friendly. Last 2 occasions I've been in. Once to ask about using old Spec Savers frames for new prescription. Another time with question about lense types. Been met with very curt concrete and almost robotic responses/replies. Don't know if it's down to staff training or what? But as a customer being treated as though you are a bit of a nuisance and your very standard questions are somehow undeserving of any considered reply - just weird frankly. Wont be using Specsavers again.
3 years ago
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