Good day I am not happy with the service received from Durbanville branch for my grandson glasses we went 31 March and it is now 24 May today and we are still waiting for this service that they offer children to get free specs till 12 years old. First they could not find the script then they found it and sent it away last week Wednesday she said we waiting for it should be here by Friday tomorrow it will be a week and they keep saying we phoned but one never gets the call - i phoned thrice my daughter phoned twice its a bad experience im sorry we went all the way from Kraaifontein to Durbanville