I ordered my glasses in March, when they finally arrived a month later they had given me the wrong glasses. I went at great pains to explain that I needed glasses for my computer, 1 to 1.5 metres away. They initially sent me distance glasses. I complained and they then sent out someone to choose the glasses, I explained again that I wanted for distance 1-1.5 metres, a month later they sent me (book) reading glasses (By now I had explained to many people, both opticians that they were for a distance of 1 metre plus) Again someone came out to see me. I was told that why didn't i say that in the first place, humphh! Third time lucky, (after giving me a new prescription) they offered to send again in a months time. By now I have been waiting 4 months in total. I am told that the new ones will be sent out and they can't do them any quicker than 3 weeks. The whole process has been a nightmare. What I disliked more than ANYTHING, was the optician coming out and trying to argue that I had said this right at the beginning 4 months ago. Exasperating experience, I would have cancelled completly, but getting a refund would have taken a month. So I hope they get it right this time. To anyone out there thinking of gettig glasses, don't expect them when they say. If you have a prescription please get them elsewhere to prevent youy having to go through the same as myself.