Arrived for contact lenses check up today - 15 minutes late - went into room for test - the guy asked 'are you new to contact lenses' I've been wearing them for 45 years! Then he cannot access me online - waited another 10 minutes. Decided to leave as was fuming - went to desk 6 people huddled round chatting whilst one on the phone - I said I was unhappy and leaving to which the lady at the desk said ' well he is a trainee'. I told them the last few times I have been with specsaver for my lenses it has been a farce - issued wrong prescriptions as no one updated the screen. For my glasses I had a good experience. Lenses rubbish experience and have now booked in at VISION EXPRESS .