I've phoned the Fitzroy Street branch of Specsavers 3 times over as many days to arrange to collect my new glasses. Always busy, but a return call promised. It hasn't come. This happened last year too. Yesterday I sent an email asking for an appointment, again no reply and I have sent another. Very poor and disappointing customer service; I shall go elsewhere next time I need an optician and certainly won't recommend this store to others. Poor show.
2 years ago
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