I brought my hearing aids four years ago in Poole. I need my hearing aids for everyday use and work as I work in a shop. Several times I have been down there and lady that was there before kept giving out batteries that didn't work, and also didn't believe what I was saying to her she has left now. But my hearing aids are not working properly and I am trying to get the issue sorted as soon as possible I don't understand why you should make a appointment for several weeks time as I need my hearing aids sorted out soon. I have just phoned and I have to make a appointment WHY. I can't see why they can't just fit me in for a couple of minutes. I think this is very poor service. Especially as I paid a lot of money for these hearing aids. And I have been a customer for many years. I am losing faith in the Audiologist in Poole Specsavers.