Worst customer service, ignore my calls and give excuses wait for text. I paid £39 upfront for new lenses to be put into my frames on 9th August. Assistant wrote 24th August collection date on my receipt. I have been waiting 5 weeks, i have been ringing every week asking where are my glasses. My frames were not sent off the lab and it has been sitting in the tray for 5 weeks. I want a full refund and compensation for wasting my time.
1 year ago
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