Booked in for an hours audiology appointment 6 weeks in advance for new hearing aids as line are just about at the end of their life. The staff in the Aldershot branch are rude and useless. They couldn’t do the audiology test as apparently they only booked me in for a 30 minutes appointment and could kit offer me another appointment until the end of January at the earliest. My original appointment was the 22nd December. Asked for the head office address so I could write a complaint and they point blank refused to provide it. The audiologist herself couldn’t care less and was very abrupt and rude and said take it or leave it.