I recently purchased some hearing aids from specsavers in Barnsley costing £3997. Unfortunately I lost one. I went to re order another. Appointment was 20 mins late. There wasn’t a charger I hadn’t been told to bring mine. Re ordered went to appointment and it was the wrong colour it was £1497 for this one. I was really disappointed and upset. Audiologist was way behind not ready for me no charger. I was given appoint to swap the wrong colour one for the right one. A special trip for me when I got there audiologist told me it hadn’t arrived. I still don’t know why I wasn’t rang to say it wasn’t there. Very poor service specsavers so I was given another appointment. I finally got it sorted. I must have had at least 6 appointments very very poor service. I won’t be using them again . So much time and money wasted. Lack of communication very very disappointed
1 year ago
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