Very disappointed with the manager ‘Keith’ at the Clevedon store.
He was very dismissive when I went in to return my glasses for a refund,of which I was entitled to. Keith was called to make the refund, he didn’t speak to me at all apart from to,ask my name. He was also intimidating towards the younger members of staff. A very bad experience . I would have purchased another pair but was treated very badly by Keith. I won’t be returning if this is how customers are treated by the manager.
1 year ago
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