Impossible to make an appointment truly awful phoneline receptionist hardly spoke english I had to speak v e r y slowly then the woman was rude and shouty and refused to give me an appointment for fitzroy street cambridge as I am registered at a London specsaver!!!! This is ridiculous behaviour I joined specsavers as I was assured I could go to any branch anytime. WTF now it is a crime to buy a pair of specs from an other branch???? Ridiculous and unacceptable. Plus they are clearly not giving their staff any customer training whatsoever and apparantly accepting people who have no knowledge of either the english language or customer care.