I’ve been to specsavers for many years now and have never been let down by a store so many times. I bought a pair of glasses back in March and have been back to specsavers 10+ times since, my designer frame went rusty they replaced it then damaged my lenses getting them back in to the frame, I had to walk around work and home with my prescription sunglasses on. Just recently I’ve been back because I can’t see out of them very well as the focal point was off. Then to realise the new glasses had gone rusty! I asked for a refund but refused to give me a full refund so had no choice but to order another frame and be fitted for the 3rd time since March. Very poor customer service.