The sight in my left eye had deteriorated to i went to Specsavers in Bromsgrove. I told the Optometrist that my left eye was very clouded, i explained i had had contracts removed in both eyes 18 months before 'under Alcester Specsavers. I had eye tests (even paid for the enhanced test). I was told everything was fine and i was sold glasses, 2 pairs for £90.00!! until i got to checkout and told with the lenses they had recommended the cost would be £452 "shocked or what" I settled on one pair costing £293. When my glasses arrived i tried them on but couldn't see, i was told to wait a couple of weeks and see how things go. Two weeks later, no change, so i went to another opticians for a re-test, only to be told i should never had been sold glasses as i required YAG Laser treatment, as a membrane had grown under the new lenses in my left eye (common after Cataract surgery) I complained to Specsavers and got my money back. Yesterday i had YAG Laser treatment and my vision is so crisp and clear. Shame on you Specsavers how many old people would excepted the situation and not complain. Disgraceful
10 months ago
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