Had an eye test done in Carmarthen branch by a worker this Monday afternoon. She, the optician, must have worked on a factory production line in a past life because the 'end game' was all to her. I struggled seeing the lines/ letters on the screen and told her I was guessing and couldn't see them well. She second guessed me and said, "well you can see them can't you because you are reading them." At the end I received a buyers remorse pep talk about the wonders of their technology showing me that I haven't got such & such disease etc. As she supposedly showed me this wonder on her screen, she was speaking so fast that I'd missed my cue to turn from the screen in front of me and look with her at her computer screen. I have so little confidence in her professionalism that I felt the need to book another eye-test somewhere else. My friend suggested I go to Specsavers. His positive experience was with an older optician who happened have spoken Welsh. As I waited to pay, a worker said to the person taking my money "you've a lot on today" She said looking a couple of forms in front of her " Yes I have to clear the bask here" He said, "Yes you've got got to clear the basket". Won't be going back there ever. It was like a first year university common room or a 6 form.