Terrible experience with this optician. Over £400 paid for new glasses with varifocals. Having used varifocals for 20 years I know how they work but the new glasses lenses were clearly (or unclearly) faulty. Returned 4 times for rectification, measurements retaken every time as if my eyeballs or lenses had grown since the previous measurement, all with no effect. 5th time of returning I spoke to the manager who could not understand why I wanted to speak to her but admitted that they had misunderstood my issue at every visit. Got my money back and visited another optician.