Not a great experience, I bought 2 pairs of glasses , I struggled to adjust to either. Took them back a few weeks later, and they explained the glasses were too big for my face. I ordered another pair, these arrived a couple of weeks later. Went yo collect them, these were even worse. Again the lady measured them and could see they were not made correctly. I got a refund for both pairs (300 pounds) I will not use spec savers again- interestingly, tge same thing was experienced by my husband a couple of years ago when he was given the wrong prescription, and talking to friends, the same has happened to them. I am sorry, friendly customer service doesnt make up for knowing what your doing.