Lenses were blurred, first appointment 6 weeks ago, still no word from them after the manager said they could lower the lenses, totally unfit for purpose, very patronising staff trying to adjust the nose rests and ignoring me saying i couldnt see,,,full stop!!!, and staff kept saying varifocals are different and need getting used to, then changed their tune when i said i had been wearing them for ten years, avoid the Ammanford branch at all costs! Have emailed a complaint and asked for a refund
6 years ago
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