I arrived early. Was immediately taken up to reception where I waited in a clean and well presented waiting room. I was offered a drink whilstbi waited which was, incidentally no more than 3 or minutes. Was then shown in for the first part of my eye examination. The assistant was friendly and fully informative of the procedure shecwas about to carry out. I was then directed into another room whereby my eye exam took place. The specialist was patient whilst I decided which lenses I could or couldn't see out of. I didn't feel rushed at all. She even spoke to me about laser surgery and was helpful in answering my questions about it. I felt valued when I attended spec savers (which isn't always the case when attending appointments). A thoroughly pleasing appointment. No nonsense or waiting around. Pleasantly surprised. Well done spec savers.