Went with my family to collect my sons glasses. No good welcome and no one asked us or offer us help every one today was working there was just walking around and doing nothing but laughing and talk to their colleagues and seemed to be ignoring us till I had to ask then was told I have to wait and some one will sort us out then we had to wait another 15 minutes standing and everyone just passed us and looking at us and not even to just smile to us and no one asked us or offer us help again till I had to ask then was told oh yah they're here and Finley some one serviced us .also was told my glasses will be ready 2day too from last week but it's not even been ordered yet for me. So its time to go some where else now when I will find more respect to us and to our time.