Been a Specsavers customer for years. However, I find them to be a bunch of threatening bullies, unless you do what they say, when they say! I haven't been able to visit the store for a while due to ill health. Rather than ascertain the problem (e.g. I might have died), Specsavers sent me an unfriendly and snotty letter stating my contact lens scheme is suspended and will be cancelled. Nobody treats me like that! I'm taking my business elsewhere with immediate effect! I can get much better value elsewhere, with equally good eye care. The moral of the tale? "Shouldn't Have Gone to Specsavers." The only good thing about Specsavers is the funny TV ads that customers like myself pay for!