On my way to collect my glasses I asked a reception lady if I should go straight to the "collections" section, she told me "No, you queue over there....like everybody else...."
Eventually I get called over to collect the glasses, only to find the order was wrong, they ordered polarised glasses instead of reactors. Was told all they can do is apologise and that I have to wait yet another week for them to get the right glasses. At £250, it's the last time I go there.
6 years ago
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