After speaking to one of your staff members from your Sale branch, telling him that I had damaged both arms on my glasses after having a fall, I was advised to call into the branch asking if they could fit the lens into one of your new frames, not having purchased the glasses from you ,the young lady on the help desk said this could not be done as the lens would not fit any of your frames,also go to the optician where they were purchased, as a 78 year old thought she would have wanted the custom, Not impressed with your help desk advise
6 years ago
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