It's the upselling that gets me. You start off with a basic prescription and then they pressure you to have loads of extras and get quite rude when you refuse them. It's all about money here and not about the customer. They wanted me to pay extra for better lens clarity on a £100 pair of glasses, I thought glasses were to help you get better clarity in the first place. Too many tricks to con you out of your money and I won't be using them ever again.
5 years ago
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