We took our 8 year old daughter to the manchester fort store to choose some new frames. At first we were really frustrated at how long we had to wait. There was no one to help and it was annoying that the 1 member of staff who was free said she couldn't leave the front desk. But then we were assisted by Tom. He was amazing with our daughter and helped us choose the perfect frames. He took the time to explain why her lenses needed to be thinned out etc and we went away happy.
5 years ago
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