Appalling home visiting service, two wrong prescriptions! Had a third from another optician which was different from the two from Specsavers! Plus I was told I had mild cataract in both eyes which Specsavers never spotted. When glasses arrived they had faulty lenses and had to be sent back to be reglazed, which took over a month! after over 3 months of hassle I asked for a full refund. The complaints I made to head office were not dealt with they just forwarded my complaint back to my local home visiting team! No response at all!!
5 years ago
Specsavers has a
2.2
average rating
from
1,300
reviews
