Save yourself a lot of grief and go elsewhere. Eye test was on 10 Oct. Ordered 4 pairs if glasses costing just under £600. Went in 2 weeks later for collection and only 2 pairs were waiting for me, the missing 2 had not even been ordered by the branch. The order was duly placed and they were promised for about a week or so and posted out to me. In the meantime I was testing the reading and bi-focal lenses that I had and very quickly realised they were the wrong script. Back these two pairs went, another eye test to check and the correct lenses ordered. Appointment set up for 22nd Nov to collect.Today is 21 Nov and just taken a call fro Specsavers to say the glasses have not arrived. A search then took place and they have been discovered in the lab. There is more to this story, the short version is that they have had £600 for 6 weeks and I don't have my specs. Never again will I use this store and I highly recommend that you shop elsewhere. .