I purchased lenses over the phone on friday 12 june 2020 and had to wait for weeks in the pandemia context before getting an answer !Everytime I called the store nobody was answering the call and I never get my product on time! I had to cancel work plans and it has had a negative impact in my schedules and on my income as I had many business customers not happy as I could not respond to their call due to the absence of lenses! I did not have a good experience with Edgware road store and the service was much better in Lewisham store where I had the lenses immediately after payment!!