**Bad Review for SpiceJet Management:** I had an incredibly frustrating experience with SpiceJet regarding a simple just small 3 letters name mismatch issue between my passport and ticket. Despite providing my passport, Emirates ID, and debit card details which is used for this ticket booking, SpiceJet failed to resolve the issue. Their management was shockingly unhelpful and displayed a complete lack of empathy towards customer concerns. When I visited the SpiceJet office, hoping for a solution, the management's response was cold and dismissive. They outright refused to make any effort to correct the name on my ticket, claiming it was against their policy. It's astonishing that with all the information I provided, they couldn't facilitate a straightforward name modification in their system. Yesterday, they prevented me from traveling, causing a waste of my time , energy and money. Their proposed solution was absurd and customer-unfriendly. They insisted that I should forfeit the entire ticket amount and rebook if I wanted to travel. This shows a blatant disregard for customer satisfaction and a complete absence of flexibility in their policies. Overall, my experience with SpiceJet's management was beyond disappointing. They not only failed to address a basic customer service issue but also displayed a lack of professionalism and willingness to assist. I would strongly advise against using SpiceJet if you value competent and customer-centric service. Worst airlines.