Sarah Clark
So I ordered a pool in April, was meant to arrive early-mid June, had no info and no delivery, tried to contact them and couldn’t get thro, they since e-mailed me back to say that due to waiting delivery of materials in the Far East ( not my problem ) it’s now not gonna arrive until mid July?! Obviously I wasn’t happy about this and said this in the e-mail (considering I’ve paid in full!) and they don’t seem to give a 💩! Then since then I’ve had another message to say now it’s not arriving til 6th august! I mean are they taking the p?! So again I’ve explained my disappointment (my children are really upset) and isn’t there any way of getting my pool sooner? Like maybe they could buy some off other companies as I was promised pool in Jun ( and probably a lot of other people too), they say they can’t do anything? And now I’ve mentioned that I won’t be at home on the 6th as we go away for that ‘Only’ period in august and they want arrange a later date! Obviously I said NO and I will make sure someone will be here - cos it might mean it will take even longer! Problem is if I had known that delivery would poss take longer (this is what they’re saying) then I may of shopped elsewhere! I can’t afford to lose £900 tho so I have to stick with it! I’m reeeeeeally annoyed and upset and disappointed as I’m not sure it’s ever gonna arrive! Are they just putting us off each month? Even if it does arrive in august that’s half the summer gone - hence why I ordered it in April. ! I mean is this normal practice to pay in full £900 back in April and still not have my product ?!
2 months ago
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Splash and Relax has a 4.35 average rating from 742 reviews

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