Avoid this company Please read all reviews of this company as seems to be a common issue with all products ! Ordered and paid in full for a pool table. Invoice sent so a legally binded contract has been agreed (as per this companies terms and conditions) Told 20 weeks for delivery. No contact until 3 weeks before due delivery date, only to be told they require another £200 or my order will be cancelled. On dispute of this get told that if I don’t pay the money then the company would not instruct the table manufacturers to START producing my table. A process that should have been started 16 weeks prior when I paid for the table. No customer relations what so ever. No communication and prepared to let customers walk away unhappy because they wouldn’t pay for the companies own mistake. Total shambles. Glad in the end I got my refund as have moved to a far superior company who actually respect their customers. Chris this is my negative review not the one you accused of me writing when trying to resolve this issue. Shame on you splash and relax !
2 years ago
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Splash and Relax has a 4.3 average rating from 759 reviews

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