I sill didn't get my parcel. After exchanging several emails with delivery service, they were not able to tell me where their driver left my delivery. I received only messages that it was delivered but it was not and I was at home waiting for it. I have received picture from the inside of the property where they randomly drooped it off without leaving me the address. I did asking every place I could get in on the street showing them picture the company provided but no one had a clue where that could be. I finally received the door number from the Hermes however I can not reach my parcel and I don't know if it even is there. one way or another it has been week since and I don't want it any more. all I got was a hassle and lot of stress to locate my parcel. I did communicate via live chat and email but no resolution from Hermes