Login
Start Free Trial Are you a business?? Click Here

Sports Direct Reviews

3.7 Rating 746,385 Reviews
100 %
of reviewers recommend Sports Direct
3.7
Based on 746,385 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Sports Direct Reviews

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

Visit Website

Write Your review

Is very good shoes, way comfortable. Good for day usage and for sports.
Helpful Report
Posted 4 years ago
I’m incredibly grateful I found FRED MERCY. They are true professionals when it comes to helping victims of investment fraud. From the beginning, their team acted swiftly and provided me with clear guidance and essential resources. Their support was instrumental in helping me recover my lost funds. What stood out most was their transparency and professionalism. They broke down the legal process in a way I could understand, and they walked me through every step. They also assisted me in gathering all the critical documentation I needed, which made a big difference. Thanks to FRED MERCY, I was able to reclaim my hard-earned savings. While this was a difficult experience, it taught me an important lesson: always be cautious when investing online. Do thorough research and consult with trusted professionals before making any financial commitments.
Helpful Report
Posted 1 day ago
I submitted a withdrawal request but did not receive a response for several days. Subsequently, the funds in my wallet disappeared without explanation. After waiting a week with no communication regarding the issue, I reached out for assistance using the contact information provided in my bio. Fortunately, they were able to assist me in recovering the missing funds.
Sports Direct 1 star review on 11th June 2025
Helpful Report
Posted 4 days ago
Truth Monarch.
Sports Direct 5 star review on 11th June 2025
Helpful Report
Posted 4 days ago
Sports Direct always has great deals, especially on branded sportswear and shoes. The range is impressive and prices are often lower than elsewhere.
Helpful Report
Posted 1 week ago
Thank you
Sports Direct 1 star review on 6th June 2025
Helpful Report
Posted 1 week ago
Ordered 4 pairs of shoes online and paid next day delivery service and the shoes never arrived. Contacted EVRI they do not have the order and sports direct is not responding and making me run around in circles. Lost money , time and family was excited to receive new pairs of shoes. So disappointed
Helpful Report
Posted 1 week ago
Purchased Carlton feather shuttlecocks from Sports Direct. On trying to use them, found that they were not fit for purpose. Tried to return them to store. Manager tested shuttle with his hand and declared there was nothing wrong with them. Also, I had used them and so he could not offer return. Absolutely disgraceful service - don't buy from Sports Direct!!
Helpful Report
Posted 1 week ago
Thankful l got redeemed with the help of TheresachinRecovery INC
Sports Direct 1 star review on 5th June 2025
Helpful Report
Posted 1 week ago
For weeks, I waited with no updates. My withdrawal never arrived, and somehow, my account showed zero balance. I was panicking—until I got in touch with the contact in my bio. Mrs. Mercy and her team were incredible. They traced the issue and got my money back. Frustrating experience, but I’m thankful for their help.
Helpful Report
Posted 2 weeks ago
Absolutely Horrendous customer service - terrible. I ordered as a guest (to avoid being bombarded with promo emails etc etc) - ordered 2 items & only 1 item arrived. It is impossible to chase an outstanding order without logging in !!! The chat bot is useless and preloaded with misdirection. What an absolute joke - put me off ordering again. If you look below it asks how did you communicate with the company and one of the options is "Telephone" - where the hell is the telephone number ???? What is wrong with having human beings answering calls - now that would be something !!!! If there was lower than 1 star then i would have selected that !!!!
Helpful Report
Posted 2 weeks ago
Thank you
Sports Direct 1 star review on 29th May 2025
Helpful Report
Posted 2 weeks ago
Truth Detection.
Sports Direct 5 star review on 26th May 2025
Helpful Report
Posted 2 weeks ago
Thankful l got redeemed with the help of TheresachinRecovery INC
Sports Direct 1 star review on 24th May 2025
Helpful Report
Posted 3 weeks ago
Room for TRUTH.
Sports Direct 5 star review on 24th May 2025
Helpful Report
Posted 3 weeks ago
Bandar dato onn syamin has a good service
Helpful Report
Posted 3 weeks ago
NO 1 BEST SERVICE IN RECOVERING OF LOST FUNDS”
Sports Direct 1 star review on 21st May 2025
Helpful Report
Posted 3 weeks ago
We ordered 3 items, only 2 were delivered and they were damaged, plus we paid the extra £9.99 for next day delivery which has not materialised. We noticed immediately, attempted to call back the driver but he ignored us, contacted EVRI and Sports Direct within minutes and repeatedly all day via every available method but there were no humans and apparently will not be for 24hrs. This complaint is about delivery issues AND lack of any customer service. We need the items urgently and so have had to take the morning off work to purchase from the store. Lost money, time and frustration. Terrible shopping experience.
Helpful Report
Posted 3 weeks ago
Ordered socks at the end of April and I’m still waiting for the order to arrive over 2 weeks later No detail no explanations NO contact at all Also very difficult to find a way to speak to someone re the order Very disappointed and won’t be ordering from you guys again
Helpful Report
Posted 1 month ago
Am so happy
Helpful Report
Posted 1 month ago
Thank you
Sports Direct 1 star review on 10th May 2025
Helpful Report
Posted 1 month ago
Sports Direct is rated 3.7 based on 746,385 reviews