Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,432 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,432 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 15th September 2025

551

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you”

Sports Direct 1 star review on 29th May 2025

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Posted 3 months ago

“Truth Detection.”

Sports Direct 5 star review on 26th May 2025

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Posted 3 months ago

“Thankful l got redeemed with the help of TheresachinRecovery INC”

Sports Direct 1 star review on 24th May 2025

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Posted 3 months ago

“Room for TRUTH.”

Sports Direct 5 star review on 24th May 2025

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Posted 3 months ago

“Bandar dato onn syamin has a good service”

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Posted 3 months ago

“NO 1 BEST SERVICE IN RECOVERING OF LOST FUNDS””

Sports Direct 1 star review on 21st May 2025

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Posted 3 months ago

“We ordered 3 items, only 2 were delivered and they were damaged, plus we paid the extra £9.99 for next day delivery which has not materialised. We noticed immediately, attempted to call back the driver but he ignored us, contacted EVRI and Sports Direct within minutes and repeatedly all day via every available method but there were no humans and apparently will not be for 24hrs. This complaint is about delivery issues AND lack of any customer service. We need the items urgently and so have had to take the morning off work to purchase from the store. Lost money, time and frustration. Terrible shopping experience.”

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Posted 3 months ago

“Ordered socks at the end of April and I’m still waiting for the order to arrive over 2 weeks later No detail no explanations NO contact at all Also very difficult to find a way to speak to someone re the order Very disappointed and won’t be ordering from you guys again”

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Posted 4 months ago

“Am so happy”

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Posted 4 months ago

“Thank you”

Sports Direct 1 star review on 10th May 2025

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Posted 4 months ago

“You need help in re-claim assets. Link in the bio”

Sports Direct 1 star review on 4th May 2025

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Posted 4 months ago

“Bought football gloves in store. When opened two gloves were for right hand. Returned to local store within 14 days with receipt and wouldn't refund as this would affect stock levels. Requested to speak with manager however manager wasn't available..Emailed complaints and was advised as this was purchased in store they couldn't help. Now I'm stuck with gloves which are unfit for purpose and 20 quid down. Will never shop at their stores again and will be advising all friends family etc to avoid .”

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Posted 4 months ago

“I ordered a pair of school shoes for my 12 year old son. He wore them for 3 days and the sole started to come off. I requested to return them and sent them back. Then 3 months later I had heard nothing from them. I followed up and after much back and forwards they eventually decided that this wasn't a fault but due to overuse. If this was due to overuse after 3 days of use then these are very poor quality shoes. Luckily I had already gone to Clarks for a much better pair of shoes for not very much more. I won't be going back to sports direct”

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Posted 4 months ago

“After losing my money to a fraudulent investment scheme, I was able to recover it thanks to harrylucy*977@*gmail.*com.”

Sports Direct 1 star review on 9th April 2025

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Posted 5 months ago

“Ordered football boots online on 14/3/25 Arrived in Sydney Australia on 22/3. Cleared customs 23/3/25 and the parcel hasn’t moved since. Sports Direct have been of no assistance can’t provide answers regarding location and why not delivered. Australian Post cannot assist as the parcel hasn’t been scanned. DAI cannot provide answers either. It’s now 8/4/25 and the location of the parcel is still unknown. Poor service. Poor systems. Money spent for undelivered goods. No resolution likely anytime soon.”

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Posted 5 months ago

“I was able to regain what I thought was lost forever with the help of (florenceraphael330@ gmail.com)”

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Posted 5 months ago

“I fell victim to a crypto scam, but contacting harrylucy*977 @*gmail.*com made the refund process quick and easy.”

Sports Direct 5 star review on 4th April 2025

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Posted 5 months ago

“Able to regain what I thought was lost forever but all thanks to Email: (florenceraphael330@ gmail.com)”

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Posted 5 months ago

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Posted 5 months ago

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Sports Direct 4 star review on 2nd April 2025

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Posted 5 months ago

Sports Direct is rated 3.7 based on 746,432 reviews