Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,574 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,574 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After encountering challenges with other providers, IGRINC.org offered the guidance and expertise I had been searching for. Their proactive communication and structured approach helped move things forward smoothly and successfully.”

Sports Direct 4 star review on 26th May 2026

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Posted 5 months ago

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Posted 5 months ago

“Buy in store and BEWAEE you cannot get a refund they lost me and my family as a customer”

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Posted 5 months ago

“Absolutely terrible customer service. I received the wrong size for an anniversary gift for my boyfriend, which already ruined the surprise, and since then this company has done nothing but waste my time. First I was told to return the item myself, then told a courier would collect it. I stayed home waiting for the collection — and nobody showed up. After multiple emails, excuses, and confusion from their support team, I still don’t have the correct item or a proper solution. The entire process has been stressful, unprofessional, and exhausting. Customers should not have to chase a company for weeks just to fix a mistake that wasn’t theirs in the first place. I would never recommend ordering from this company unless you want to deal with poor communication, broken promises, and terrible customer support.”

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Posted 5 months ago

“I am extremely satistied with the service I received. Their team was attentive and very responsive from start to finish. I would not hesitate to recommend them to anyone in need of professional and dependable support.”

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Posted 5 months ago

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Posted 5 months ago

“I was under a lot of pressure before connecting with IGRINC.ORG. After seeing positive online reviews, I contacted them and immediately noticed their dedication and professionalism. Their guidance helped me feel hopeful again.”

Sports Direct 4 star review on 23rd May 2026

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Posted 5 months ago

“No matter the reason they make you pay for returns- damaged, wrong item, wrong size!”

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Posted 5 months ago

“From start to finish, the team maintained excellent communication and structure, making the process straightforward and successful.”

Sports Direct 4 star review on 15th May 2026

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Posted 5 months ago

“From start to finish, the team maintained excellent communication and structure, making the process straightforward and successful.”

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Posted 5 months ago

“Prompt wonderful service I highly recommend this company awesome customer service replied quickly to all my questions!! Thank You!”

Sports Direct 5 star review on 15th May 2026

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Posted 5 months ago

“I’m really impressed with the level of expertise and professionalism from their support team. From my first inquiry about their cloning services, every question I had was handled clearly and efficiently. Once I got started, the process was smooth, and communication remained quick and reliable throughout. The outcome exceeded my expectations, and I’m genuinely satisfied with the experience. Highly recommended.”

Sports Direct 5 star review on 13th May 2026

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Posted 5 months ago

“Everything was resolved smoothly without unnecessary delays or complications.”

Sports Direct 4 star review on 13th May 2026

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Posted 6 months ago

“Equally commendable was their proactive mindset. Potential challenges were addressed in advance, preventing unnecessary delays and ensuring steady progress from start to finish. This forward-thinking approach greatly contributed to the ease and success of the experience.”

Sports Direct 2 star review on 10th May 2026

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Posted 6 months ago

“I remain sincerely grateful for the team’s support, quick response, and structured approach that led to a successful outcome.”

Sports Direct 4 star review on 6th May 2026

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Posted 6 months ago

“Everything was just as stated! Exceptional quality and service!”

Sports Direct 5 star review on 4th May 2026

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Posted 6 months ago

“Everything was just as stated! Exceptional quality and service!”

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Posted 6 months ago

“Absolutely rubbish,i ordered a tikki bar online and my order came uncomplete.I can't return the item for free and we can't contact the sellers online or get a telephone number either so I have to either accept my incomplete order or pay at the very least £5 to return it.I can't contact any customer service and there is no email provided,there is no choice.0 stars.”

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Posted 6 months ago

“Absolutely appalling service from their online store. Send out defective products that makes you jump through hoops to get a refund”

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Posted 6 months ago

“I was especially grateful to have received a full refund last week. The team showed a clear sense of responsibility and a sincere commitment to supporting their clients.”

Sports Direct 1 star review on 29th April 2026

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Posted 6 months ago

Sports Direct is rated 3.7 based on 746,574 reviews