Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,434 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,434 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 21st September 2025

553

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a third pair of Sketcher’s size 10 but when I got home they were too small. When I asked for a refund as they were not fit for purpose I was told by a very rude supervisor that I could only have a credit note useless to me a 70 year old man with mobility issues”

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Posted 2 months ago

“UNMATCHED SUCCESS IN RECOVERING LOST FUNDS”

Sports Direct 2 star review on 5th July 2025

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Posted 2 months ago

“UNMATCHED SUCCESS IN RECOVERING LOST FUNDS”

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Posted 2 months ago

“Thank you”

Sports Direct 1 star review on 26th June 2025

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Posted 2 months ago

“Truth Basin.”

Sports Direct 5 star review on 26th June 2025

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Posted 2 months ago

“Truth Server.”

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Posted 2 months ago

“Thankful l got redeemed with the help of TheresachinRecovery INC”

Sports Direct 1 star review on 25th June 2025

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Posted 2 months ago

“Truth Ward.”

Sports Direct 5 star review on 24th June 2025

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Posted 2 months ago

“Truth Lead.”

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Posted 2 months ago

“TheresachinRecovery INC amazing Lifesaver”

Sports Direct 1 star review on 24th June 2025

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Posted 2 months ago

“Thank you”

Sports Direct 1 star review on 23rd June 2025

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Posted 2 months ago

“They have charges for returns and they don't even notify after 20 days what is going on with your return.”

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Posted 2 months ago

“TheresachinRecovery INC amazing Lifesaver”

Sports Direct 1 star review on 17th June 2025

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Posted 3 months ago

“I’m incredibly grateful I found FRED MERCY. They are true professionals when it comes to helping victims of investment fraud. From the beginning, their team acted swiftly and provided me with clear guidance and essential resources. Their support was instrumental in helping me recover my lost funds. What stood out most was their transparency and professionalism. They broke down the legal process in a way I could understand, and they walked me through every step. They also assisted me in gathering all the critical documentation I needed, which made a big difference. Thanks to FRED MERCY, I was able to reclaim my hard-earned savings. While this was a difficult experience, it taught me an important lesson: always be cautious when investing online. Do thorough research and consult with trusted professionals before making any financial commitments.”

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Posted 3 months ago

“I submitted a withdrawal request but did not receive a response for several days. Subsequently, the funds in my wallet disappeared without explanation. After waiting a week with no communication regarding the issue, I reached out for assistance using the contact information provided in my bio. Fortunately, they were able to assist me in recovering the missing funds.”

Sports Direct 1 star review on 11th June 2025

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Posted 3 months ago

“Truth Monarch.”

Sports Direct 5 star review on 11th June 2025

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Posted 3 months ago

“Sports Direct always has great deals, especially on branded sportswear and shoes. The range is impressive and prices are often lower than elsewhere.”

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Posted 3 months ago

“Thank you”

Sports Direct 1 star review on 6th June 2025

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Posted 3 months ago

“Ordered 4 pairs of shoes online and paid next day delivery service and the shoes never arrived. Contacted EVRI they do not have the order and sports direct is not responding and making me run around in circles. Lost money , time and family was excited to receive new pairs of shoes. So disappointed”

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Posted 3 months ago

“Purchased Carlton feather shuttlecocks from Sports Direct. On trying to use them, found that they were not fit for purpose. Tried to return them to store. Manager tested shuttle with his hand and declared there was nothing wrong with them. Also, I had used them and so he could not offer return. Absolutely disgraceful service - don't buy from Sports Direct!!”

Helpful Report

Posted 3 months ago

Sports Direct is rated 3.7 based on 746,434 reviews