Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,520 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,520 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 1 star review on 29th April 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This service promotes responsible digital checks. Relationship transparency was clearly explained. Phone usage was reviewed professionally. iPhone compatibility worked well. WhatsApp activity reports were accurate. Facebook insights were unbiased. Surveillance stayed controlled. It helped calm a tense situation. Respectful approach. Highly professional.”

Helpful Report

Posted 3 months ago

“I realized that continuing without professional guidance was no longer an option, so I decided to seek experienced support. That decision led me to Xwaxt.com, where Xwaxt team handled my situation with patience, professionalism, and clear direction from the very start. I was facing a financial matter involving $115,000, and they took the time to carefully review my concerns and explain the process in a way that was clear and reassuring. Their consistent communication and well-organized approach made a challenging situation much easier to navigate. I was kept informed at every stage and always felt supported and respected. Xwaxt team remained reliable, attentive, and fully committed throughout the entire process. With the expertise and dedication of Xwaxt team, the matter was resolved successfully. I moved forward with confidence and peace of mind, and I sincerely appreciate their honesty, transparency, and professional support.”

Sports Direct 1 star review on 16th January 2026

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Posted 3 months ago

“Shoddy trainers. 2 pairs developed squeaks. One of the Everlast trainersI purchased from Isle of Man store began coming apart at the heel within 3 weeks of use. The manager at the Isle of Man store saud they were sold at discount so I cannot return them, she also said I wire them everyday, and I shpukd not have walked on the beach with them. She refused return, floating UK consumer Law. This was the response from Sports Direct Head Office: Hi, Trevor Green. Thank you for reaching out. I’m really sorry for the frustration caused. Please note that in-store purchases can only be handled by the store where they were bought, as we do not have access to store sales. We can only assist with online orders. You’ll need to contact the Isle of Man store directly to resolve this issue. Thanks for your understanding. Thanks, Melvin.”

Sports Direct 1 star review on 6th January 2026

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Posted 3 months ago

“I still haven’t received my order that I ordered on 10/12/25 and have had no correspondence about it.”

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Posted 3 months ago

“After keeping me waiting for almost one hour the sales assistant announced he could not find me the other shoe from the back room. It made my experience very uncomfortable as I really wanted to buy that pair. Made me wonder whether I was a personal target or did he send other customers away in the same manner. Also, I am not sure why but he tried to ensure that I sought help from no other staff member. He went as far as criticising my attempt of getting help from the other guy working there plus the staff at the till from whom I did try and seek help in desperation. Obviously, he was worried about his reputation and inefficiency as a sales assistant. Glad to say that the second member of staff was approachable and found me the other shoe from the back which I eventually purchased! Ps: This was The Sports Direct branch in Tandem Centre and the staff member (I could not catch his name) was a short guy from Indian background with poor Englsh.”

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Posted 4 months ago

“Sadly Sports Direct have changed supplier and country for their Slazenger leather golf gloves. They were great but are now flimsy ill fitting rubbish. Tearing apart after 5 rounds. Don't buy thinking they were the same quality as before”

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Posted 4 months ago

“Paid extra for 48 hour delivery. It took over 5 days and their customer service just didn’t care or offer any discount on the extra £8 delivery charge, despite it being over 5 days late. Reached out to them a few times but they simply said “you can return the items for a refund” and suggested I chase the courier. They just washed their hands of the situation. We paid more as it was a present. We missed the birthday date due to their incompetence. Really unhelpful. I’d been warned against buying from Sport Direct online but ignored the warnings. Big mistake. They also use Evri (voted the worst courier, so unlikely your packages will arrive on time, if at all, anyway). Steer clear!!”

Helpful Report

Posted 4 months ago

“I attempted to manage the situation on my own at first, but it soon became overwhelming. After realizing I needed expert assistance, I reached out to xwaxt.com, and it made a noticeable difference. Their team was professional, responsive, and clear, helping simplify the entire process.”

Sports Direct 1 star review on 17th December 2025

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Posted 4 months ago

“Bien . Bon site Fiable”

Helpful Report

Posted 4 months ago

“When I reached a point where handling everything on my own was no longer possible, I realized I needed real experts who could guide me. That’s when a friend told me about xwaxt.com, and reaching out to them turned out to be an incredibly wise choice. Right from the start, their team made me feel supported — they listened, responded quickly, and stayed fully dedicated to finding the best solution for my situation. Their patience, professionalism, and genuine care took so much stress off me. I’m truly grateful for their help and the exceptional outcome they delivered.””

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Posted 4 months ago

““After days of struggling with unhelpful support from other services, I turned to Micasr.com. They were the first team to truly understand what I was dealing with. They kept me updated, took real initiative, and delivered exactly what I needed. Their help went far beyond basic support — it genuinely felt like a lifeline when I needed one most.””

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Posted 4 months ago

“Ordered online (as I do at many stores/outlets) tried to return an item , can not return it at store !! as it is group policy ! had to arrange a delivery and pay £ 4.99 for it my delivery (many stores will allow client's peace of mind either to return it at store or free delivery) but sports direct insist to make client's life hard! doubt I will deal with them again”

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Posted 4 months ago

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Posted 4 months ago

“I came to Micasr.com after days of frustration with poor support elsewhere. To my surprise, they were the first team to fully understand my problem. They communicated consistently, took action, and delivered results. What they offered wasn’t simple support — it was a lifeline when I needed it most.”

Sports Direct 1 star review on 4th December 2025

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Posted 4 months ago

“My interaction with SHAW went well. I needed some clarity on an online financial matter, and they provided straightforward information that made my next steps much easier to figure out.”

Sports Direct 5 star review on 2nd December 2025

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Posted 4 months ago

“Micasr.com truly exceeded my expectations. After struggling with unhelpful support elsewhere, they were the first team to fully understand my situation. They stayed in constant communication, delivered real results, and turned a stressful experience into relief. Their support wasn’t just help — it was a lifeline.”

Sports Direct 1 star review on 2nd December 2025

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Posted 4 months ago

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Posted 4 months ago

“They shipped the product for 11 EUR (international) and then asked me for another 19 to send it back - which I had to do because they sell their plastic socks as cotton on their website. Their lies cost me 30 EUR and a lot of frustration... Very fair company, RUN AWAY!”

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Posted 4 months ago

“Sports Direct and EVRI seem to working together to dupe customers. I ordered a bike online but realised it was the wrong size, so asked Sports Direct to cancel the order. However, Sports Direct told me that the order was already processed and I can just reject to the item when it is delivered by EVRI. EVRI will then take it back to Sports Direct warehouse and I will get a FULL refund. However, when the bike arrived at my home and I told the delivery driver I don't want the item, they said they have to deliver it and I need to call EVRI to arrange collection. EVRI is not reachable and Sports Direct is telling me I need to pay a collection fee of £20, after telling me that I will receive a FULL refund. So I am left with a bike that is not the correct size. Please be aware of this SCAM! surprised that a company like Sports Direct is involved in that.”

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Posted 5 months ago

“I had a good experience with them and had giid product”

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Posted 5 months ago

Sports Direct is rated 3.7 based on 746,520 reviews