I am very pleased with my bike & lights & the condition they were delivered. Not so much with my ‘free gift’ that was smashed & my bike helmet that had also been handled roughly & was cracked in several places, making it unfit for purpose. The automatic email I received was very prompt asking for photos but I then received no further communication from Sports Direct. I did however receive notification from PayPal that I had received a refund for the helmet. Whilst I was happy with this, I feel an email from Sports Direct would have been welcome.
4 years ago
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