I ordered a pair of boots in size 9.5. The confirmation immediately came back as 8.5. I contacted sports direct about their mistake via email and was informed that they won’t change orders once placed. So I tried cancelling the order only to be told they won’t cancel an order once placed. Cost me 7.99 in postage for something I knew I’d have to send straight back. Find it hard to think of why they have a customer service department really. Certainly won’t be using again
4 years ago
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