My online purchasing experience was 1*. I was informed only once I purchased the Euros 2020 football that delivery would be 7 days which was totally unacceptable. HOWEVER the date for delivery was actually calculated at 8 days. Even more unacceptable. I conducted a Live Chat and was given absolutely no explanation to the Sports Direct diabolical error other than the couriers were overwhelmed with work and could not cope and therefore it was their fault! I was preparing to tell the 10 year old that he would not have the football for his birthday, when I received a message to say the item was in the store ready for collection. Great for the 10year old. What a total unprofessional and disconnected method of operation. The agent had no clue as to what was going on either with my order or the delivery procedure. The collection store was more than helpful I hasten to add and inflated the flat football!!!