Bought a T shirt in Southampton store, I could not try it on in store as I have a very bad shoulder and I was very hot and sticky. on getting it home after having had a shower I tried it on and it was far too big. I tried to return it in store for a refund and I was told I was not entitled to a refund as I could have tried it on in store, as far as I could ascertain the changing room was not disinfected between uses. I called the shop manageress and she was very arrogant and rude, when I said I would take it further she replied she did not care. When I complained about her attitude again she replied she did not care, I said that her attitude was very rude and that I had two witnesses to what she had said and again she replied she did not care and the two shop assistances would say what she told them to say. I have spent well over a £600.00 in the last few months. I will never purchase another item from sports direct again.