Visited the shop in Botley Road, Oxford. Couldn’t see directions to ladies’ walking boots and it took ages to find somebody to ask. Horrible loud music playing. Eventually found the boots section - had to walk the length of the large floor to find somebody to ask for help to find my size. After handing me the box, the person then instantly disappeared with no offer to help of any kind. Put the boots back on the shelf and left the shop extremely dissatisfied. Went to Decathlon next door and received extremely good customer service all round.
3 years ago
Sports Direct has a
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