I ordered football boots and T shirts with a 2-3 day delivery. After day 4 I contacted Sportdirect, who you can only contact via email or chat as they do not now have an active phone number. I raised concern as their carrier Evri had not processed the delivery for days. Sports direct said to wait a couple of days which I did. Still no response. I then contacted them again and they raised an investigation case with Evri. Again after 4 days I contacted Sports direct for an update but was advised that as Everi had not responded they would raise another case, so I now have to wait a further 5 days before they will do anything else. I have now checked stock availability and this football bots which I had ordered for my grandson are now out of stock so even if they offer to resend replacements, they will be unable to. I feel that the customer service received for their agents is shocking and the cheap carrier they use is going to lose them a lot iof sales. Now looking elsewhere for goods. Not likely to use Sports Direct in a hurry again.