Ordered trainers and ended up ordering other items for family members to justify P&P charge. They cancelled my trainers from the order but didn't contact me to let me know. Had to lie on the reason for contact as the 'contact us' section only leads to FAQs on the majority of issues - no apology or acceptance it was wrong not to inform me of the cancellation and refused to refund postage as, although I didn't get my trainers, I did get a free mug (that is in the bin) - appalling customer service.
2 months ago
Sports Direct has a
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