No customer service, price, delivery, return or refund deserves NO STARS! I placed a bet on the Eagle very early in the day to ensure good odds. Also placed bets on 3 other horses in the same race exactly the same way: 1 bet on the Win and another on the Place. Before confirming I always make sure I have an even number of bets. Just so happens I picked the winner but my bet had conveniently disappeared! The outlay wasn’t that big but the return was and, thanks to Sportsbet, I’ve lost the lot! After reading these reviews, it doesn’t surprise me. CS just say “you don’t have a bet for a Win”. I don’t have a Win because it was deleted. What I do wish I had was a screen shot of my bet slip. Think how easy this is for them to delete a minor bet out of the hundreds of thousands taken on Derby Day. I’m no fool but I don’t have a leg to stand on and Sportsbet know it. If you know what’s good for you, leave these scammers or just STAY AWAY!!!!! I have cancelled my account.