I found what I was looking for in an efficient and easy to use manner on the Sprinkler supply website. The parts I ordered arrived in a very efficient manner. If I could change two things though it would be to apply an enhanced web page that was more intuitive to what is being selected. I ordered all the parts I thought I needed but am missing certain parts and ordered the wrong part in my order. An advanced analytical page may have helped me to understand (inherited a sprinkler system so no idea what I am doing) that the connector I ordered needs an additional piece to fit the sprinkler head I ordered. Additionally, I bought what I thought were the correct nozzles only to find that the nozzles I ordered are not the correct nozzles for the sprinkler heads I ordered. I tried to do research before ordering but I do not know what I don't know and would have appreciated a little more guidance from the site such as suggesting the adapter add on to fit my connector pipe to the sprinkler head or even having someone say "Hey, I see you bought these two new sprinkler heads but noticed the nozzles are for a different type, do you want to add or swap for the correct nozzels?" I will be ordering the pieces I need but overall project is delayed till I get everything I need, if the store was next door I am sure they would have been able to assist but life online is lacking a bit of service and knowledge that I know the employees at Sprinkler supply have in abundance. The other change would be to offer next day or express shipping. while my order arrived in good time I was nervous that it would not meet the time frame I needed. (I am replacing sprinklers at a weekend house on an island without roads or UPS delivery so aligning this to when I would be there to do the work was key)
3 years ago
Sprinkler Supply Store has a
4.7
average rating
from
5,221
reviews