Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,335 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,335 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

Write Your review

Tell us how Sprinkler Supply Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sprinkler Supply Store 5 star review on 22nd August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They had what I needed when few other online sources had it. They sent it to me in a few days.”

Helpful Report

Posted 1 hour ago

“This site was easy to navigate and product was delivered quickly.”

Helpful Report

Posted 10 hours ago

“Great service! Very knowledgeable! Quick service!”

Helpful Report

Posted 2 days ago

“Excellent responsive and accurate service.”

Helpful Report

Posted 3 days ago

“Your guy was great, fixing something I had never fixed before. Walked me through with patience and helped me select the right parts. My sprinkler system is back up and running like new. Thanks!”

Helpful Report

Posted 4 days ago

“Your website had a browser problem. I couldn't order a five dollar part cause there was no push button to buy. Could not navigate your parts list to find the part that I needed. But here is the five star review..... The salesman /store manager Danny went above and beyond, helping me locate what the part number was that they had it in stock.And he shipped it out the same day at a courtesy of no shipping cost. Now. You may think no shipping cost .....what a big deal.... My part was a plastic no weight. CAP... a screw on cap !!!!They wanted over nine dollars to ship it when it only cost $5 dollars. And let's be frank could have put it in a bubble wrapped envelope and ship it by mail for 2 dollars and forty five cents. Thank you danny......”

Helpful Report

Posted 1 week ago

Hi, thanks for your review. I think what you experienced was a temporary glitch on the website - I haven't been able to replicate the issue and have had no other complaints regarding anyone else being unable to add something to the cart. I'm glad that we were able to get this figured out for you over the phone and get your order through. The shipping on this item would have been $6.99 - please note that we offer a lot of small parts that you can't find elsewhere, and we do still have to pay staff to pick the part, pack it, print labels and provide packing materials, all of which cuts into the actual cost of shipping out a $5 part. We do our best to balance out being able to offer these small, hard to find parts at a convenience to our customers while also assuring that we're doing so without "giving away the store." Denny ~ Customer Service Manager.

Posted 1 week ago

“Sprinkler Supply had exactly what I needed at a very reasonable price. They shipped promptly! Will keep in my contacts”

Helpful Report

Posted 1 week ago

“They sent the wrong parts with my order that I needed in the promised time frame. The corrected parts took a week and a half to arrive by the time customer service got back to me and shipped the parts with slow standard shipping.”

Helpful Report

Posted 1 week ago

“The parts are in stock and fast shipping.”

Helpful Report

Posted 2 weeks ago

“I purchaser I20 nozzle holding screws.the sale representative did a great job of finding the screws and provide shipping.”

Helpful Report

Posted 2 weeks ago

“Sprinkler Supply had exactly what I needed and the timelyness of delivery was great.”

Helpful Report

Posted 2 weeks ago

“Fast delivery. Great follow up. Like the fact it’s run private. Owner is passionate.”

Helpful Report

Posted 2 weeks ago

“The proper item arrived quickly Great customer service The price for the item was exorbitant. Probably won't use this company in the future as a result.”

Helpful Report

Posted 3 weeks ago

“Product is great ! My only complaint is that they came in 3 different shipments instead of one !”

Helpful Report

Posted 3 weeks ago

Hi Michael - thanks for your review! We try to fulfill our orders from the nearest warehouse that has all the parts, but in some cases we don't have one warehouse that carries everything. In those situations, we do end up splitting up orders between multiple warehouses.

Posted 3 weeks ago

“I ordered a replacement pump for my waterfall feature. The prices were very competitive and better than most all other places. When I reached out for updates on my order the team was very responsive and accommodating. I would definitely buy from them again.”

Helpful Report

Posted 3 weeks ago

“located parts at Sprinkly Supply Store that I couldn't find locally - things that big box stores simply don't carry and without spending hours driving to local hardware and irrigation stores. Prices were more than reasonable and shipping was fast enough.”

Helpful Report

Posted 3 weeks ago

“Part arrived on time. Easy installation. Part is working with no issues.”

Helpful Report

Posted 3 weeks ago

“Website easy to navigate. Ordering was simple and delivery was faster than expected.”

Helpful Report

Posted 3 weeks ago

“Great experience. They took care about the out-of-stock item I ordered and kept me informed until it was shipped. Highly recommended.”

Helpful Report

Posted 3 weeks ago

“Very fast shipping. Excellent communication. Very good prices.”

Helpful Report

Posted 4 weeks ago

Sprinkler Supply Store is rated 4.7 based on 5,335 reviews