Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,388 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,388 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very responsive, website is easy to navigate, based in Traverse City, MI yay! Recived progress emails throughout the order process. The inventory and selection of product manufacturers is very comprehensive. Great experience overall!!!”

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Posted 2 days ago

“Great good service”

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Posted 3 days ago

“Easy to order, fairly priced with quick delivery.”

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Posted 4 days ago

“Representative went out of their way to help me solve a difficult diagnostic issue. Shipping was fast and got me up and running so I could winterize my system,”

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Posted 6 days ago

“Excellent price along with quick deliver. Item came new as advertised. They kept me in the loop with updates email on my order status.”

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Posted 1 week ago

“A contractor broke the cover on my ICV cover with a skid steer but it didn’t damage the box so I looked for just a lid and Sprinkler Supply Store had the exact unit that I needed and at a decent price. They shipped super fast and reasonably. The part arrived just in time to keep a rainstorm from mucking up the well of the box. I will definitely be looking to them again for future needs!”

Sprinkler Supply Store 5 star review on 18th November 2025

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Posted 1 week ago

“They have a great selection and sent everything I ordered, which was 20 different kinds of items and multiple quantities of some. However, it took 13 days to receive the first part of the order, and three more days to receive the rest.”

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Posted 1 week ago

“Finding a irrigation valve box of the jumbo dimensions I needed was no easy elsewhere, but very please to find it at Sorinkler Supply Store. It was reasonably priced and worked out very well.”

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Posted 1 week ago

“Fantastic service! Multiple followup emails on all shipments. No wondering abut status. If every supplier communicated this professionally, supply chain would have NO WORRIES!”

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Posted 1 week ago

“Excellant customer service. Competitive pricing, free and fast shipping.”

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Posted 2 weeks ago

“Order and delivery of valve Cover was good. Unfortunately cover was too small and return process is cumbersome as well as availability of larger cover does not seem to be available.”

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Posted 2 weeks ago

“My confirmation only showed partially packed item count. I had to call only to find out another warehouse will provide the balance of items. Your system should state such so partially filled orders let the buyer know such.”

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Posted 2 weeks ago

“I needed parts to shut off some sprinkler heads. The Sprinkler Supply Store had everything I needed and their shipping was super FAST. I highly recommend this store.”

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Posted 3 weeks ago

“Muy buen servivio y excelentes precios Very good service and excellent prices”

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Posted 3 weeks ago

“Got exactly what I ordered. About 25% less than I could purchase it around here. Shipping took a few days but I wasn’t in a hurry. Good job!”

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Posted 4 weeks ago

“Everything I ordered was delivered in a reasonable time. Nothing was missing or broken. That shouldn't be a big deal, but these days, that seems like a miracle. It's always good when you don't have to contact the company that you ordered online from. In my opinion, it usually means they have good employees who do things correctly the first time.”

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Posted 4 weeks ago

“First time I've used this store. Decent web page. Easy to navigate to the product I needed. They filled the order and it was on the way the next day. I do have to mention that I only had one item on the order but the response was rapid. In other words, they actually had it IN stock. I definitely plan on using the sprinkler supply store in the future.”

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Posted 1 month ago

“I appreciated the quick turnaround of my item. I even called the store to ask some questions and they were quick to respond, as well as sent a video to help me with installing my item.”

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Posted 1 month ago

“I have ordered several times from Sprinkler Supply, and even though my system is out of date you usually have many things I need to keep it operating. Ordering is easy and delivery is prompt. Thank you”

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Posted 1 month ago

“Excellent sprinkler supply company. I spoke with Denny & he answered all my questions. Ordered from them & parts were shipped promptly. This is my go-to site for sprinkler parts.”

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Posted 1 month ago

Sprinkler Supply Store is rated 4.7 based on 5,388 reviews