Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.71

4.7 Rating 5,101 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and arrived on time. Highly recommend.”

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Posted 4 days ago

“Thanks, everything was exactly as advertised. Fast delivery and quality product. Again, thanks!”

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Posted 5 days ago

“I appreciate the humor in your ads.”

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Posted 6 days ago

“Great product selection, competitive pricing, quick delivery!”

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Posted 1 week ago

“I have always found landscape things needed from Sprinkler Supply store when searching for things online. Like the sprinkler system repair kit or the rainbird valve cover. The price is also nominal.”

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Posted 1 week ago

“Excellent selection of products, very competitive prices and quick shipping. They always have what I need.”

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Posted 1 week ago

“The parts are in good quality. Delivery is on time. Thank you.”

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Posted 1 week ago

“Very happy with my purchase. Fantastic selection and detailed specifications, much better than local hardware stores. Great communication before and after purchase. Items were shipped very quickly. Thank you.”

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Posted 1 week ago

“These guys are Great! I ask a question they answer me in a very short time. I needed to return something I ordered wrong they found the order # for me. Excellent customer service!”

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Posted 2 weeks ago

“Easy to order ,very fast and efficient”

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Posted 2 weeks ago

“Excellent service, fast delivery, Will buy again. Thanks”

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Posted 2 weeks ago

“We received the product we ordered promptly and the quality was excellent”

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Posted 3 weeks ago

“Always have parts I need.”

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Posted 3 weeks ago

“Wonderful customer service, and they have what I need with quick shipping.”

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Posted 3 weeks ago

“Item was on backorder. Customer service never responded to two email requests on the status. The order did finally arrive, but I would have ordered from another site if they were honest about their inventory. Ordered 11/28 delivered 12/16. Disappointed that no one responds to emails.”

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Posted 3 weeks ago

Hi Elliot - thanks for your review. I searched under your name, order number, and email address and couldn't find any emails from you. Customer service is the most important part of what we do and I personally respond to every customer promptly. It looks like a delay on the part of the manufacturer and a slightly longer delivery time from USPS caused this one to be delivered a little later than we anticipated.

Posted 3 weeks ago

“Very helpful in doing an export order to Israel by sending item to a freight forwarder and giving me a discount - but I do not think that the false invoice pricing will fool Israeli customs! Item now with FedEX who will be very slow to deliver. I would like you to be able to do direct export orders to Israel - with delivery by a USPS service.”

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Posted 1 month ago

“Easy website to navigate and order from. Good prices as well. I received the parts quickly.”

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Posted 1 month ago

“Quick ship. good price . good website and customer service”

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Posted 1 month ago

“Just the timing on getting the supplies take longer especially on the smaller businesses that can’t order in advance cause of money”

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Posted 1 month ago

Hi Scott - thanks for your review. In stock items ship in one business day and generally take about 1-4 days depending on which of our warehouses have the product and where you're located. It looks like you ordered backordered parts - the website would have said "Ships in 10+ days." We have to get those directly from the manufacturers, which typically takes about 7-10 working days but can take longer depending on the situation with the manufacturer for that specific part.

Posted 1 month ago

“On time- easy to work with-”

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Posted 1 month ago

Sprinkler Supply Store is rated 4.7 based on 5,101 reviews