Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,276 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,276 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sprinkler Supply had exactly what I was looking for. Shopping was easy and my sprinkler parts arrived promptly. Only a specific part of my sprinkler was broken and shopping at local hardware stores I would have had to purchase a whole new sprinkler. At Sprinkler Supply I could buy only the part I needed at a much cheaper price. I will be using this store again.”

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Posted 1 month ago

“Great prices, very professional and customer friendly.”

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Posted 1 month ago

“It was great. I ordered online and within a week I had received my order and was able to repair my system.”

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Posted 1 month ago

“Hi, Good quality and shipping as well.”

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Posted 1 month ago

“All good with the little pieces I ordered.”

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Posted 1 month ago

“Great service”

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Posted 1 month ago

“Great selection of products and reasonable prices.”

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Posted 1 month ago

“Not sure of the description was correct. I watched the video and thought I was buying the right thing. Items did not fit my sprinkler heads. I have Hunter sprinklers and was looking to cap off a couple. Unfortunately, nothing fit my sprinklers??? Item arrived on time and packaged well.”

Helpful Report

Posted 1 month ago

Hi Addy - looks like you ordered products to cap off a Hunter Pro Spray head. Those specifically work with the Pro Sprays and not with any other Hunter heads. Feel free to send pics of the heads you'd like to cap off and we'll be happy to advise on the best way to do that.

Posted 1 month ago

“Sprinkler Supply did a great job filling my order and shipping promptly. Even got my delivery a day sooner.”

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Posted 1 month ago

“Fast shipping on quality product, exactly what I needed”

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Posted 1 month ago

“The part I needed was the correct part. The staff was very helpful.”

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Posted 1 month ago

“Very pleased with the price and the quick response I received on my order. We’ll done!”

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Posted 1 month ago

“So happy to find your website and be able to purchase two specialty sprinkler nozzles from Toro! Neither was available for me locally, nor on Amazon (sorry--I usually check there first, lol). But you had them available, super reasonable cost, and fast shipping. Very happy to know about your store.”

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Posted 1 month ago

“I needed something the big box store didn't carry and Sprinkler Supply Store had a huge selection of them and got it to me quickly. I was very impressed the experience, from shopping, to checking out to follow-up. The items arrived quickly and packaged well. Would not hesitate to order from them again.”

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Posted 1 month ago

“Easy to order, quick to deliver - just what you need”

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Posted 1 month ago

“Easy to use and works well. Had the older version and love this one too!”

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Posted 1 month ago

“I'd like to thank the folks at Sprinkler Supply Store. The ordering process was easy and the price was right.”

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Posted 1 month ago

“Had exactly what I needed and via text message, was ablr to answer my questions.”

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Posted 1 month ago

“I wanted to order an FX Luminaire light fixture. I googled the exact product code and I clicked a link to your website. The exact finish that I wanted was pictured. I placed the order not realizing that the last 2 letters in the product code were not BS (natural brass) but BZ (bronze metalic). When the fixture came, I was suprised it was the wrong finish. I blame the website for not having the correct fixture color pictured...how hard is that to do? So I needed to send the fixture back at my expense ($20) and was hit with a 20% restocking fee (another $25). At no time during this process did Sprinkler Supply admit and contribution to the problem. This $45 hit was about a third of the cost of the fixture. Very disappointed!”

Helpful Report

Posted 1 month ago

Hi Steven - we definitely recommend that our customers read the product descriptions, as the manufacturer's stock product pictures aren't always accurate depictions of the actual color. Both the description on the website and your order confirmation would have definitely indicated that you ordered the Bronze Metallic version as opposed to the brass version. We weren't carrying the Natural Brass version at the time the order was placed, but when you contacted us about the return we added the part and sent you the link so that you could take advantage of our 110% store credit option. That would have eliminated the restocking fee and given you an additional $13.31 to offset the cost of shipping the incorrect part back to us.

Posted 1 month ago

“Great prices and quick service!”

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Posted 1 month ago

Sprinkler Supply Store is rated 4.7 based on 5,276 reviews