Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,246 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,246 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good with the little pieces I ordered.”

Helpful Report

Posted 1 week ago

“Not sure of the description was correct. I watched the video and thought I was buying the right thing. Items did not fit my sprinkler heads. I have Hunter sprinklers and was looking to cap off a couple. Unfortunately, nothing fit my sprinklers??? Item arrived on time and packaged well.”

Helpful Report

Posted 1 week ago

Hi Addy - looks like you ordered products to cap off a Hunter Pro Spray head. Those specifically work with the Pro Sprays and not with any other Hunter heads. Feel free to send pics of the heads you'd like to cap off and we'll be happy to advise on the best way to do that.

Posted 1 week ago

“Had what I needed. Took an extra day to get it to me. Not sure if it was SSS's problem or the USPS. Overall, a satisfying buying process.”

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Posted 1 month ago

“Good price for materials requested. Shipped on time.”

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Posted 1 month ago

“Easy website to navigate and order from. Good prices as well. I received the parts quickly.”

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Posted 5 months ago

“Easy to order and got the parts quickly.”

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Posted 7 months ago

“Solid products and customer service!”

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Posted 8 months ago

“The R811-24 solenoid didn't work in my Richdel R-204 valve. I had to remove the white plastic ring and then it worked fine.”

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Posted 8 months ago

“The Sprinkler Supply Store offered a fair price, was very responsive to my communications, and answered my questions. It was unfortunate that there was delay in the promised delivery timeline.”

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Posted 9 months ago

“Please find in line pipe repair that works without disturbing or digging up each side of breach. Fair supply, prices and shipping a little high.”

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Posted 9 months ago

“took a long time to receive but happy to get them!”

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Posted 9 months ago

“Service was good. The answers I received from the chat were not really clear for my Toro system. Ultimately the correct replacement parts were shipped and I fixed my water leak. The shipping took 5 days which wasn’t ideal. Thanks for your help!”

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Posted 10 months ago

“Very pleasant to work with. Responsive to emai. After an unexpected delay in shipment, I received all that I had ordered, and at the best price I could find!”

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Posted 10 months ago

“Product works great and arrived timely. However; $7 shipping on a $10 order is high.”

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Posted 10 months ago

“I'm a residential guy goes through sprinkler heads every year. The phone your price is to be in the ballpark of everybody else but I think it was pretty convenient and I appreciate the upbeat Temple.”

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Posted 10 months ago

“Had most of the stuff I wanted. Shipping was what got me to go with Sprinkler Supply, some wanted as much as $149 purchase to get free shipping, way too much for me.”

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Posted 10 months ago

“Although i was disappointed that my item was on backporder, the store kept in touch with shipping updates”

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Posted 10 months ago

“You need to keep previous orders longer so its easy to reorder”

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Posted 11 months ago

“Price was reasonable, and they had the hard to find parts i was lookibg for.”

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Posted 11 months ago

“Everything was what I want to upgrade up sprinkers, except I did not get the 570 1/4 spray nozzles in stead got two of the 570 3/4 nozzles. thnak you”

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Posted 11 months ago

Sprinkler Supply Store is rated 4.7 based on 5,246 reviews