Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,371 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Actually I thought I ordered 6 of the brown top replacement heads, but I received 2 orange top replacement heads. Otherwise it was quick shipping.”

Helpful Report

Posted 3 weeks ago

Hi William - thanks for your review! I checked your order and the order was definitely placed for (2) MP800SR90, which have the orange tops. Your order would have been about $28.00 more if you'd ordered six of the other ones. Reach out if you need assistance with returning anything and ordering the correct parts.

Posted 3 weeks ago

“Could have notified me in advance that item was back ordered. Otherwise easy process.”

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Posted 1 month ago

“Product is great ! My only complaint is that they came in 3 different shipments instead of one !”

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Posted 1 month ago

Hi Michael - thanks for your review! We try to fulfill our orders from the nearest warehouse that has all the parts, but in some cases we don't have one warehouse that carries everything. In those situations, we do end up splitting up orders between multiple warehouses.

Posted 1 month ago

“It was easy to find what I needed.”

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Posted 2 months ago

“I ordered the wrong sprinkler head, it took a while to get information on which rotor to order along with receiving my store credit”

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Posted 2 months ago

“Great service and products! Shipping was ok a little slower than desired.”

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Posted 2 months ago

“The store had exactly the part I needed for 30% cheaper than everyone else. They will be my go to store for now on. The only reason they didn't get 5/5 was the USPS indicted delivery in 3 days and it took 7.”

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Posted 2 months ago

“product was what i needed. Took longer to receive item than I exspected”

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Posted 2 months ago

“Good service and fast shipping”

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Posted 3 months ago

“All good with the little pieces I ordered.”

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Posted 4 months ago

“Not sure of the description was correct. I watched the video and thought I was buying the right thing. Items did not fit my sprinkler heads. I have Hunter sprinklers and was looking to cap off a couple. Unfortunately, nothing fit my sprinklers??? Item arrived on time and packaged well.”

Helpful Report

Posted 4 months ago

Hi Addy - looks like you ordered products to cap off a Hunter Pro Spray head. Those specifically work with the Pro Sprays and not with any other Hunter heads. Feel free to send pics of the heads you'd like to cap off and we'll be happy to advise on the best way to do that.

Posted 4 months ago

“Had what I needed. Took an extra day to get it to me. Not sure if it was SSS's problem or the USPS. Overall, a satisfying buying process.”

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Posted 5 months ago

“Good price for materials requested. Shipped on time.”

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Posted 5 months ago

“Easy website to navigate and order from. Good prices as well. I received the parts quickly.”

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Posted 10 months ago

“Easy to order and got the parts quickly.”

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Posted 11 months ago

“Solid products and customer service!”

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Posted 1 year ago

“The R811-24 solenoid didn't work in my Richdel R-204 valve. I had to remove the white plastic ring and then it worked fine.”

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Posted 1 year ago

“The Sprinkler Supply Store offered a fair price, was very responsive to my communications, and answered my questions. It was unfortunate that there was delay in the promised delivery timeline.”

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Posted 1 year ago

“Please find in line pipe repair that works without disturbing or digging up each side of breach. Fair supply, prices and shipping a little high.”

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Posted 1 year ago

“took a long time to receive but happy to get them!”

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Posted 1 year ago

Sprinkler Supply Store is rated 4.7 based on 5,371 reviews